Rather than treating AI adoption as a training program or technology rollout, we approached it as a behavioral transformation. We combined organizational change management with principles from behavioral economics, gamification and habit psychology to create a structured path from experimentation...
AI-Powered IT modernization: Turning legacy complexity into mission clarity
March 27, 2026 Imagine if you could walk into a room filled with decades of outdated documentation, dusty servers and cryptic code, and turn that chaos into a clear interactive map within hours. If you could find every hidden dependency, every security risk...
CGI announced the launch of new AI capabilities within CGI Credit Studio, its cloud-native platform for default management. The embedded AI agents are designed to help collections organizations improve recovery performance, increase operational efficiency, and maintain compliance in highly regulated...
Rapid advancements in artificial intelligence (AI) are forcing businesses in the manufacturing industry to restructure and redefine their operations to remain as efficient, innovative and productive as their competitors. With proper integration, AI machinery and programs offer endless potential. Let’s...
Learn how CGI modernized a mission‑critical federal financial system with AI‑powered insights to boost accuracy, efficiency, and digital transformation.
To the average person, AI may appear simple and straightforward. But in reality, the success of artificial intelligence is entirely dependent on a sprawling and intricate network of people, organizations, processes and policies behind the scenes. This delicate ecosystem is...
Collections leaders constantly face balancing the same priorities: improve recovery performance, reduce cost-to-collect and deliver fair, consistent customer treatment. To address these priorities, AI copilots in collections are steadily gaining traction. These copilots can reduce manual effort, improve documentation quality...